By Lori Spencer

Providers of VOIP, landline and mobile telephone services keep records of all calls and text messages sent and received for any given phone number. However, the phone service provider is subject to privacy laws — such as the Telephone Records and Privacy Protection Act of 2006 in the U.S. — and may not disclose your customer call records to any third party without your express permission.

Despite consumer privacy protection laws, some data brokers continue to engage in illegal “pretexting” (calling your phone company and pretending to be you) to get access to private phone records. If you are concerned about privacy, there are some steps you can take to seal off unauthorized access to your telephone records…


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